PhoneBoy Speaks Ep 324: Not So Self Serving [phoneboy.com] I wonder how this trend toward self-service that has been going on for years now. Are we saving time or are we making it easier for companies to make more money with less employees?

PhoneBoy Speaks Ep 324: Not So Self Serving [phoneboy.com]
I wonder how this trend toward self-service that has been going on for years now. Are we saving time or are we making it easier for companies to make more money with less employees?