@literary oh no, what happened?
@matigo the "dress code" in this case is somewhat vague and left to agent discretion. The bigger issue was their tone-deaf response on social media.
The whole "United denied boarding of a couple of kids on company benefit travel tickets for a dress code violation" issue has turned into a real gong show.
@axodys it's great the Zags got to the Final Four. It's been a long time coming.